Do You Know What Your Best Posts Are?

Do You Know What Your Best Posts Are?

Further to last weeks post Website vs Social Media, like your website you need a way to measure the success of your social media program. Do you know what types of posts get the most engagement on your social media platforms?  ​  For Facebook, what works best? status...
Customer Service “Days Gone By”

Customer Service “Days Gone By”

As I was reviewing our last post “How to Build Customer Trust” and the comments many had posted, it came to mind that “Customer Service” is a real asset when it comes to “Build Customer Trust”. If you provide your customers with a level of service that you yourself...
How to Build Customer Trust

How to Build Customer Trust

Joe started to write a blog post on building customer trust and we got a surprise visit from one of our best clients.  I told him I would give him a hand on writing the blog post so it gets published today. Why is it important that the blog post be published today?...
Life Without The Internet

Life Without The Internet

Have you recently received a consumer survey from a retail establishment to access your shopping experience? They are provided by almost every business today so as to measure everything from their level of customer service to “Value for your Dollar” on the goods...
Does Your Brand Practice What You Preach?

Does Your Brand Practice What You Preach?

Branding is all About Colour, a Logo and Business Cards  uhhh, no it’s not! When you think of “Business Branding” what comes to mind?  business cards, letterhead and a logo?  About 15 years ago, that’s what I thought.  Business branding is so...
Speaking this Way Can Hurt You

Speaking this Way Can Hurt You

Writing short is something I love to do.  I find it very hard to write a blog post that is over 500 words and it wasn’t until recently that blogging guru Will Blunt from the Blogger Sidekick told me that as long as people were resonating with my content,...
Should you Follow Everyone on Twitter?

Should you Follow Everyone on Twitter?

Should you follow everyone on Twitter or follow-back just to jack up your numbers? If you have a Twitter account, did the thought of not getting any followers terrify you? Thinking back, I can remember setting up my first Twitter account for my art lesson website and...